Artist Programs Coordinator

Associate Communications Manager

Conference Programmers

Development Manager - Membership & Individual Giving


 

Artist Programs Coordinator

Status: Full Time/Non-Exempt
Reports to: Artist Programs Manager
Benefits: Paid sick, vacation and holidays; full medical, dental, and vision coverage; life and long-term disability insurance; 401K and FSA 
Pay Range: $18-21/hr

IDA’s Artist Programs Coordinator will play an integral role in supporting our Artist Programs department, which produces dozens of events each year to educate, inform and inspire documentary makers. This critical support position has a special focus on event logistics, programming support, and providing broad tactical, administrative and operational support for all of our programs and events that directly serve and support documentary makers.

The Artist Programs Coordinator will serve as a helpful and accessible resource for staff, vendors, contractors, program participants and attendees in the lead-up to IDA events, including workshops, masterclasses, panels, work-in-progress screenings, networking opportunities and more. Our events are held in our offices in Koreatown, in other locations around Los Angeles, as well as in partnership with other organizations around the country and around the world.  The position also provides critical support to the programming team for IDA’s biennial field-building conference, Getting Real.

Key Responsibilities

Event Production 

  • Work closely with the Artist Programs Manager on all organizational and logistical aspects of the program’s events 

  • Participate in regular meetings with both the Artist Programs and Getting Real programming teams, inform goals for the conceptualization, development, and execution of content for Artist Programs programming and Getting Real

  • Develop and maintain best practices protocol for all events to ensure an efficient and consistent experience 

  • Liaise with moderators and panelists for Artist Programs programming events, including coordinating travel and accommodations

  • Research, identify and book event spaces and venue partnership opportunities

  • Maintain all Artist Programs event assets (easels, clipboards, branded banners, signage, marketing collateral, etc) and manage inventory

  • Oversee event deliverables and more specifically, ticket reporting, crew contact lists, and other deliverables as assigned 

  • Utilize Eventbrite and other systems as may be required to create events, manage RSVPs, and create lists for check-in

  • Order and/or purchase food and beverages for events

  • Work with the communications department to coordinate delivery of event-related information and assets 

  • Liaise with event photographer and videographer to assess, organize and deliver event photos and video content to Communications department

  • Create a volunteer schedule and assign tasks for each shift 

  • Create and maintain event files and data, including collecting relevant data for Development reporting 

  • Provide set-up, check-in, customer service, and light AV assistance during events 

  • Work with Communications staff on the marketing and promotion of Artist Program events, including supporting social media and activating promotional partnerships

  • Periodically act as event host

Administrative 

Provide the organizational, tactical and administrative support needed to ensure the smooth and efficient operation of the events and programming departments, including but not limited to: 

  • Manage the workflow of video post-production coverage of Artist Programs and Getting Real events  

  • Collaborate with the Communications department on delivery and use of video and photographic assets 

  • Keep department files updated and organized, including working documents, event data, and vendor invoice management and reconciliation

  • Assist in post-event activities, follow-up, and reporting including administering and tracking program feedback forms and coordinating with the Development and Communications department on all reporting requirements.

  • Manage the Artist Programs calendar, meeting agendas and take and circulate meeting notes 

  • Become staff expert in event management technology (software and hardware), including Eventbrite, Zoom Rooms, Neon and Airtable

  • Work closely with Getting Real seasonal and temporary staff to coordinate work and provide support 

  • Proofread all events-related communications 

  • Monitor event-specific emails and respond to queries

  • Update and administer program feedback surveys

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice. 

Competencies: 

  • Detail-oriented and extremely organized 

  • Ability to employ critical thinking and good judgment

  • Demonstrated ability to work independently and as a collaborative team player 

  • Diligent and able to independently manage time, prioritize tasks, and meet goals and deadlines consistently

  • Reliable self-starter who takes initiative, sets and responds to priorities, drives work forward and sees projects through to completion 

  • Proactive communicator who surfaces issues, asks questions for clarity, and takes the initiative to gather the information and context needed to make decisions independently

  • Professional, helpful and diplomatic demeanor with the ability to resolve issues with tact and poise

  • Commitment to personal and professional development, including a willingness to accept and act on feedback from managers, colleagues and constituents 

  • Flexible, collaborative working style and positive can-do attitude 

  • Excellent listening, oral and written communication, including presentation and public speaking skills 

  • Comfortable engaging with the public, being the “face” of IDA at an Artist Programs event 

  • Excellent anticipatory skills with the ability to think and plan ahead.

Qualifications: 

  • Interest and/or experience in documentary film demonstrated through volunteer work, work experience, internships and/or educational background required

  • Demonstrated interest in the nonprofit field through volunteer work, work experience, internships and/or educational background a big plus

  • Bachelor’s degree or equivalent work experience in a relevant field preferred 

  • Experience working effectively in a fast-paced environment requiring initiative, reliability, and resourcefulness required

  • Excellent computer skills including proficiency in all Microsoft Office (including Powerpoint) and Google G Suite applications required 

  • Facility with social media including Facebook, Twitter, Instagram, etc.

  • Basic HTML and Photoshop a big plus

  • Demonstrated diplomacy and tact engaging with executives, talent and media 

  • Availability to work occasional overtime and regularly participate in evening and weekend events 

  • Able to lift up to 25 lbs and be on your feet for several hours at a time

How to Apply

Please upload your cover letter and resume by Monday, March 16. No phone calls or drop-ins, please. References will be required.

APPLY NOW


Associate Communications Manager

Status: Full-time Exempt
Reports to: Manager, Communications, Design and Digital Projects
Benefits: Paid sick, vacation and holidays; full medical, dental, and vision coverage; life and long-term disability insurance; 401K and FSA
Salary: $54,000 - $58,000

The International Documentary Association (IDA) is a 501(c)(3) organization that provides funding, education, resources and services to filmmakers, creates community across a diverse nonfiction field, and defends the rights and freedoms of documentary artists, activists and journalists around the world.

We’re looking for a cross-channel storyteller to serve as the key communications point person for advancing IDA’s mission and presence. The successful candidate will develop proactive and reactive data-driven communications strategies, provide support across the organization to promote all IDA programs, implement digital advertisements and engage the wider documentary community. The role works directly with and under the supervision of Manager, Communications, Design and Digital Projects. With team members working both onsite and remote, we are looking for someone who is an active virtual and in-office collaborator.

Key Responsibilities

  • Researches, coordinates, writes, and edits a diverse range of stories that lift the visibility of IDA and its work, including fundraising campaigns, event descriptions, outreach materials, press releases, and blogs 

  • Executes the organization’s day-to-day communication activities including but not limited to  drafting and scheduling emails and social posts, adding and promoting new website content, and coordinating cross-promotions

  • Tracks and analyzes website, social, email and press analytics, develop data-informed content strategies and communications campaigns

  • Create winning social media content, engages with the audience and responds to inquiries and comments. Monitors and identifies opportunities to participate in relevant social discussions within the documentary community

  • Assists in the development of organizational and programmatic communication plans

  • Manage and drive events and campaign rollouts

  • Help maintain communication and content calendars, photo/video library, and email lists

  • Provides live coverage of IDA events on social media

  • Researches ongoing updates to social media platforms and emerging technology trends

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. 

Competencies

  • Exceptional attention to detail and creative problem-solving skills

  • Ability to quickly adapt and learn new platforms, tools and processes

  • Keen eye for design, visual details and accuracy

  • Reliable self-starter who takes initiative, sets and responds to priorities, meets goals, drives work forward and sees projects through to completion

  • Clear and proactive communicator

  • Enjoys working with diverse multi-functional teams

  • Professional, helpful and diplomatic demeanor

  • Commitment to personal and professional development, including a willingness to accept and act on feedback 

Qualification and Additional Requirements

  • Bachelor’s degree in writing, film, communications, marketing, and other related majors preferred. Equivalent work experience in a relevant field considered

  • Minimum 3-5 years of full-time experience in communications in a professional environment, ideally with a nonprofit arts or media organization

  • A compelling and effective storyteller with strong demonstrated writing skills, including the ability to draft event, social media, press, fundraising, advocacy and blog posts to various audiences

  • Demonstrated interest in film and/or nonprofit work and a passion for documentary film 

  • Tech-savvy with strong computer skills, including demonstrated proficiency in MS Office Suite, Google Apps, HTML and CSS

  • Proven proficiency with digital communications platforms: email marketing (e.g. Constant Contact or MailChimp), social media (e.g. Facebook, Twitter, Instagram, LinkedIn, YouTube), CMS (e.g. Drupal, WordPress, Joomla), events management (e.g. Eventbrite or Splash), CRM (e.g. DonorPerfect, Neon, Salsa) 

  • Experience with photo-editing software (Adobe Photoshop, Illustrator, Animate) and/or simple video-editing software (e.g. Adobe Premiere Rush) preferred but not required

  • Availability to work flexible hours, including weekends and evenings as called for by events


How to Apply

Rolling deadline, please upload your cover letter, resume, and 3-5 writing samples of previous work (press releases, blog posts, social media campaigns, fundraising campaigns, advocacy appeals, marketing materials). Application without supplemental work will not be reviewed. No phone calls or drop-ins, please. References will be required.

Apply Now


Conference Programmers

Status: Seasonal/Temporary
Reports to: Director of Programming
Pay range: Based on Experience

The IDA is building a team to program the Getting Real 2020 conference, to be held in Los Angeles September 22-24, 2020. The conference is a biennial documentary filmmaker-to-filmmaker convening designed to inspire, provoke and organize participants. The director and associate director of programming are looking to hire one to three programmers to work with them in the six months leading up to the conference. We are open to various configurations of the team, in terms of levels of experience and part-time vs full-time commitment. Candidates should have a commitment to thinking creatively, working collaboratively, and listening intently to a wide range of stakeholders in the documentary field. We aim to be intentional and community-facing in our process. Deep knowledge of the documentary community, industry and landscape are necessary. Previous experience with programming and organizing convenings are a plus, but not required. We are open to candidates outside of LA, with the understanding that some travel there will be required, particularly in the weeks leading up to the conference.

Responsibilities

  • Develop programming themes and strands that are responsive to the needs of the documentary field and that plant seeds for ongoing dialogue

  • Collaborate on the curatorial selections of sessions, masterclasses, presentations, and keynote speakers

  • Help launch Getting Real’s first “open call” for session suggestions

  • Create and write materials sessions for Getting Real, including descriptions and other curatorial texts for GR Program Guide

  • Confirm speaker/guest travel and accommodations with Hospitality Coordinator 

  • Act as a public ambassador for the Getting Real Conference

Our Ideal Candidate is 

  • Experienced at nurturing the collaboration of a wide variety of stakeholders—from emerging to established—with a demonstrated ability to engage previously marginalized groups

  • Deeply knowledgeable of the documentary community, industry and landscape

  • Creative, with a strong curatorial voice and desire to innovate our approach to programming, experiences, content, and formats

  • Deeply committed to the vision, values, and ethos of Getting Real as a filmmaker-to-filmmaker event with solutions-driven programming that goes deep, challenges systems, assumptions, and power dynamics and gives filmmakers a powerful voice

To apply

Please apply by Friday, March 13. Include a resume and a letter of interest that includes your qualifications for the position, whether you are available for part-time or full-time work, and what other time commitments you have between April 1 and Sept 25.

APPLY NOW


Development Manager - Membership & Individual Giving

Status: Full-Time Exempt
Reports to: Director of Development
Benefits: Paid sick, vacation and holidays; full medical, dental, and vision coverage; life and long-term disability insurance; 401K and FSA 
Salary Range: $54,000-$60,000

Reporting to the Director of Development and working closely with the Events and Communications teams, the Development Manager - Membership & Individual Giving will develop and execute IDA’s membership engagement strategies and be directly responsible for the management of all data and processes related to membership recruitment and retention. The Manager will also oversee the operations and logistics of all member engagement and member mixer events. This position will collaborate closely with the Direct of Development to execute fundraising strategies and events to expand IDA’s major donor program.

Key Responsibilities

Membership (60%)

  • Manage processing of all memberships, renewals, and upgrades, including updating and maintaining database records

  • Work with Director of Development and Communications team to plan and implement fundraising campaigns for member acquisitions, renewals, and upgrades

  • Manage all aspects of IDA’s Group Membership program, including contract delivery and benefit fulfillment for Institutional, Organizational, and Corporate members 

  • Process monthly membership reports

  • Prepare data files and generate mailing lists for membership mailings and events 

  • Oversee creating and mailing weekly membership letters and cards

  • Work collaboratively with the accounting department to process membership transactions, reconcile revenue and resolve payment issues

  • Write and deliver monthly member e-newsletter with support from Communications team 

  • Organize and execute member mixers in Los Angeles, and work with senior and program staff to identify opportunities to engage members at festivals, industry events and in other hub cities where staff are present. 

  • Work collaboratively with Communications Manager to solve technical problems

Individual Giving (30%)

  • Work with Director of Development to develop and implement donor recognition and stewardship events to connect current and prospective donors to the IDA

  • Develop and manage a portfolio of prospective donors for the Executive Director and Director of Development to engage and solicit on an annual basis 

  • Work with Director of Development to develop affiliate donor groups 

  • Identify lapsed donors and conduct appropriate engagement activities including personal contacts, emails, and invitations 

  • Oversee creating, printing, and mailing weekly donation letters

  • Manage monthly donation reports and invoices 

  • Manage donor recognition lists on IDA website, print magazine, and annual reports 

Other Development Responsibilities (approximately 10%):

  • Prepare development documents for printing and mailing  

  • Maintaining accurate files and records for individual giving portfolios

  • Other duties as assigned

Competencies

  • Able to communicate effectively with the public about the IDA

  • Up-to-date understanding and knowledge of both traditional and new approaches to fundraising and marketing, and the ability to navigate and work within a shifting landscape

  • Able to see the big picture, connect priorities and initiatives together, provide strategic, innovative thinking to “connect the dots” around key event components, and ensure alignment with IDA’s messaging and goals

  • Organized with excellent attention to detail

  • Strong writing, editing and proofreading skills

  • Excellent planning and project management skills, and ability to take initiative, set and respond to priorities, and drive projects forward from conception to completion

  • Able to work collaboratively across departments to effectively implement development and communication goals and strategies

  • Able to communicate accurately and clearly both orally and in writing, and in both interpersonal and group communication

  • Able to communicate and work effectively with a diverse range of constituents, including sponsors and major donors, and tailor communication style to a variety of audiences

  • Positive can-do attitude and willingness to go the extra mile to get the job done

  • Excellent judgment, with the ability to employ critical thinking and proactively seek the context needed to make good decisions

  • Calm and focused under pressure and in rapidly changing circumstances

Qualifications

  • BA / BS in relevant field (Business, Humanities, Social Sciences) or equivalent experience

  • Three+ years progressive professional experience in fundraising, membership, nonprofit administration

  • Experience with CRM softwares (e.g.Neon, Raiser’s Edge), Databases and/or CRMs and working knowledge and understanding of social media platforms (Facebook, Twitter, LinkedIn, Instagram etc.)

  • Demonstrated communication skills (verbal and written)

  • A passion for documentary, willingness to learn about issues affecting the documentary community and to engage broadly with the field

  • Excellent computer skills including proficiency in all Microsoft Office and Google G Suite applications

How to Apply

Please upload your cover letter and resume by March 31, 2020. No phone calls or drop-ins, please. References will be required.

APPLY NOW


Year-round IDA Internships Opportunities

Interning at the IDA is an excellent way to learn about the world of documentary filmmaking, enhance your skills and build your resume—while supporting a great organization. IDA interns work with the Programs and Events Departments to produce educational programs, the IDA Documentary Screening Series, the IDA Documentary Awards, and DocuDay. As an IDA Intern, you’ll have the opportunity to attend IDA events, interact with some of your favorite filmmakers and grow your production, editing, social media and design skills. Interns must receive school credit. 

For more information about how to become an IDA intern, please contact internship@documentary.org.


IDA is an equal opportunity employer and highly values diversity. We provides equal employment opportunities to all employees and applicants for employment without regard to  sex, race, color, age, national origin, religion, disability, genetic information, marital status, sexual orientation, gender, gender identity or expression, pregnancy or maternity, veteran status, or any other status protected by applicable national, federal, state or local law.